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Fawlty Towers

Perfecting the art of rudeness

Graham McCann
Hodder & Stoughton, 336pp, £18.99,

Roger Lewis

Tuesday, 11th December 2007

Roger Lewis

Everyone will have met Basil and Sybil Fawlty in real life — the would-be genteel types who, in running a provincial hotel, have condemned themselves to quite the wrong vocation, who are convinced their clientele are riff-raff and by whom the most modest request is interpreted as an unforgivable imposition. I encountered a classic couple only the other day — the virago muttering behind the desk, pen poised, and her lanky, put-upon husband sighing to me as he emerged from the cellar and lifted (quite violently) the grille at the bar, ‘Has the Gestapo given you the wine list?’ Such people loathe the idea of service — like those antique dealers and gallery owners who’ll kill you if they get mistaken for shopkeepers.

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Life and Letters

Allan Massie

Breaking the rules

Brave new writing

Richard Bradford

Fifty years ago, Alan Sillitoe’s first novel, Saturday Night and Sunday Morning, changed the history of English fiction. Richard Bradford explains how.