customer services

Welcome to customer services, Guantanamo Bay-style

11 August 2018 9:00 am

The engineer from Beko arrived and got to work trying to mend the new fridge. Having spent a very long…

BT and the seventh circle of junk-mail hell

23 September 2017 9:00 am

BT have just put the phone down on me for asking them to stop sending me junk mail, which is…

118 000 is, I now realise, the number of the beast

7 February 2015 9:00 am

‘Orange 1-1-8 thousand how may I help you?’ said the cheerful voice. Carefree as you like, I asked for the…