Shops

Our high streets are reviving — don’t let bank closures mess them up

11 February 2017 9:00 am

Almost a decade after the financial crisis loomed, our high streets and town centres are full of life again: who…

The original Metric Martyrs are still waiting for a royal pardon

9 July 2016 9:00 am

Campaigners for the original Metric Martyrs feel their time has finally come

The death of investment banking as we know it? Bring it on

30 April 2016 9:00 am

Oh woe. Investment bank profits are evaporating after a disastrous contraction of trading revenues reflecting zero-to-negative interest rates, weak commodity…

What makes Argos worth £1.4 billion? I reckon I know

9 April 2016 9:00 am

When I was at school in the 1970s, some of the richer kids would come back from their summer holidays…

Shouting in Guildford, and six other things you’re not allowed to do

5 March 2016 9:00 am

You can’t do that there ’ere Some of the things which have been banned under Public Spaces Protection Orders, according to…

Contactless payments have taken the fun out of buses

How contactless cards will change the world (much more than you think)

30 January 2016 9:00 am

I am one of those annoying, mildly claustrophobic people who sit at the end of a row in cinemas. There…

The birth of the plastic bag (blame Sweden)

12 September 2015 9:00 am

Old bags The government announced details of a compulsory 5p charge for single-use plastic bags in shops. Plastic bags have…

I Shop Therefore I Am (Dan Kitwood/Getty)

A fake fishing village, and the nastiest thing I’ve eaten as a restaurant critic

8 August 2015 9:00 am

Selfridges is skilled at making things that are not hideous (women) look hideous (women dressed as Bungle from Rainbow or…

Customer surveys: just say no

27 June 2015 9:00 am

Against the customer service Q&A

Two shops. Two philosophies. Which side are you on?

28 February 2015 9:00 am

Are you Lush or are you Aldi? Me, I’m Aldi all the way. So much so that when someone —…

Today’s Disney princesses look like Russian mafia wives. This is their café

4 October 2014 9:00 am

The Disney Café is a gaudy hell on the fourth floor of Harrods, Knightsbridge. It is adjacent to the Harrods…