I was 17, studying for my A-levels in Great Yarmouth. Looking to defy my parents’ instruction to get a part-time job, I hit upon a cunning plan: why not apply to the shop least likely to require the services of a mopey teenage boy? That shop was Claire’s Accessories.
Little did I know at the time that Claire’s — home of plasticky tiaras and tinsel wigs — was a retail empire at the height of its power.

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