The Spectator

Cui bono

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Why do we have to pay between £3.50 and £5.40 to book tickets for the theatre on the internet? Most people are unable to turn up in person to book seats — the only way to avoid the extra cost.  If a theatre has, say, 600 seats, and over half are filled by people booking over the internet, then more than £1,000 per show is generated. Where and to whom does this money go?