Dear Mary | 10 May 2008

Q. Please advise me. I have a friend whose mobile has no signal when she is at home. When I ring her landline her father always says he will pass the message on that I have rung but he often forgets. She does not call me back and I do not like to annoy her father by ringing again in case she is still not in. He always says, ‘No problem. I’ll make sure she gets the message,’ but he always seems to forget.

P.W., Wiltshire

A. Say ‘Would it be all right if I call back in a bit? I’m going somewhere where there is no signal so she won’t be able to call me on my mobile. So when would be a good time to call again?’ Precede the call you make later with 141 so as to disguise the fact that you are indeed ringing from your mobile.

Q. My husband has developed an unfortunate verbal tic. He uses the expression ‘If you know what I mean’ with maddening regularity. I have tried to retrain him when at home by repeatedly saying, ‘Yes, I do know what you mean,’ but it does not seem to work. I can hardly undermine him when we are out with other people and I hear him using this expression about twice a minute. Incidentally, my husband himself concedes that his tic is getting out of hand. The trouble is, as he says, ‘It is rather an appropriate sequitur to virtually everything one says.’

Name and address withheld

A. Write the words ‘If you know what I mean’ in black felt tip on a sequence of peel-off envelope labels and stick them around the house above every light switch, on the fridge door and above your laptop and television screens.