Sorry is allegedly the hardest word to say — so Carolyn Harris, chair of the all-party parliamentary group studying gambling-related harm, scored a significant success recently by extracting apologies from a number of leading gambling-industry executives about the damage caused by their business. Representatives from Paddy Power Betfair, William Hill, Sky Bet and bet365 agreed that their firms hadn’t done enough to tackle problem gambling after Dan Taylor of Flutter Entertainment, Paddy Power Betfair’s parent company, acknowledged: ‘The industry has got things wrong and has caused harm to individuals.
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