Melissa Kite Melissa Kite

Hallelujah! And the children of Vodafone did walk again in the light!

It only took several calls, two days and 25 emails

issue 14 February 2015

‘Hello, Vodafone customer s…, can I h…you?’

This is typical, I thought. I’m ringing to complain about them charging me £137.08 for one phone call to directory inquiries and I can’t even hear them properly because the mobile reception they provide me with is so rubbish.

‘Hello? Can you hear me?’

‘Y… I can h… you fine!’

‘Well, I can’t hear you very well.

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