There’s an intriguing conversation on YouTube between Mark Carney, former governor of the Bank of England, and the artist Damien Hirst. It will be easy to find on Google, since these are not names normally found on the same page.
Ten minutes in, Hirst makes an engaging observation about the value we attach to art. He explains that art collectors will pay anything for a painting, even though the raw materials cost almost nothing. It’s a hundred quid’s worth of canvas, wood and paint, but you can sell it for millions. ‘The problem happens when you make something like a diamond skull. Suddenly people want to know what you paid for the platinum, how much the diamonds are worth…’ Once you have costly ingredients, people start obsessing about raw materials in a way they simply don’t with a painting.
For some inexplicable reason, we are perfectly happy to pay for intangible value in some domains: music, paintings, fashion, wine. But as soon as you mix quantifiable and unquantifiable value in the same thing, our obsession with the first crowds out our appreciation of the second.
Nice egg, Mr Fabergé, but I couldn’t help noticing the gold content seems low
There is here a paradox which business and technology needs to address but never will. While more use of data, quantification and comparison is always good in theory, it is not always good in practice. For one thing, too much data drives people towards analytical thinking — optimising the individual parts — rather than systems thinking, where you focus on the value of the whole. Nice egg, Mr Fabergé, but I couldn’t help noticing the gold content seems low.
Had consumers made objective, data-driven comparisons between mobile phones — based on metrics such as battery life — the iPhone would never have succeeded.

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