Institutional arrogance must be rooted out

Jenny McCartney’s column on the appalling arrogance of Haringey Council is essential reading this morning. Her conclusion is absolutely spot on:

“Various commentators have said that there is little point in demonising Haringey council and the employees concerned. Well, no one is calling them demons, but there is surely every point in conducting a relentless, forensic examination of their decisions and holding those individuals accountable.