When I worked at Berry Bros & Rudd 20 years ago, I had a wonderfully eccentric customer who liked to ring up during bathtime. He was a confirmed claret lover and, although he longed to broaden his horizons, he could never quite muster the courage to do so.
We would spend 20 minutes or so discussing tasty alternatives from the Rhône, Spain, Italy or the New World, but his nerve always failed him and he’d retreat guiltily back to the safety of Bordeaux.

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