Roger Lewis

Perfecting the art of rudeness

Roger Lewis

issue 15 December 2007

Everyone will have met Basil and Sybil Fawlty in real life — the would-be genteel types who, in running a provincial hotel, have condemned themselves to quite the wrong vocation, who are convinced their clientele are riff-raff and by whom the most modest request is interpreted as an unforgivable imposition.

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