Toby Young Toby Young

Thanks, Ryanair, for wrecking our holiday

The Young family’s annual summer holiday could not have got off to a poorer start, thanks to Ryanair. As veteran customers of the budget airline will know, you have to jump through an endless number of hoops beforehand to avoid having to pay punitive fees at the airport. In fact, the cost of failing to navigate the advance check-in website correctly is so high, ‘fees’ is the wrong word.

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