Melissa Kite Melissa Kite

Why is it so hard to hire a car?

iStock 
issue 05 October 2024

My passport and driving licence sat on the counter but the girl stared back at me, repeating her demand.

‘I need your DVLA check code,’ she said. I told her I didn’t have the slightest idea what she was on about. ‘I need your DVLA check code,’ she said again, doing her best ‘computer says no’ stare.

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