If you’ve ever visited Starbucks, you may enjoy the overpriced coffees or bewildering assortment of half-sweet, half-savoury drinks – espresso frappuccino, anyone? But you may also agree with a mystery shopper who said: ‘It can feel transactional, menus can feel overwhelming, product is inconsistent, the wait too long or the handoff too hectic.’ Anyone with
This month, be part of the conversation with other Spectator readers by getting your first three months for free. We’ll also give you three months’ free digital access to the Telegraph.
Comments
Join the debate for free — this month only
This month, be part of the conversation with other Spectator readers by getting your first three months for free. We’ll also give you three months’ free digital access to the Telegraph.
UNLOCK ACCESS 3 months for freeAlready a subscriber? Log in