Online scams: how best to fight back?

During the pandemic, we spent more time online than ever before and this has seen a boom in online fraud. It’s estimated that scam adverts have tricked 1 in 10 people on the biggest online platform into paying for fake products. In 2020, almost 150,000 fraud cases were recorded with losses reported of up to £500 million.
For the scammers, they will do anything to convince you to key in your card details and this problem has shown no sign of slowing down. The online safety bill is expected to pass Parliament in March 2022. As things stand, the government hasn’t included online fraud as a type of harm when it comes to certain adverts. So could the online safety bill be an effective solution?

To discuss this, Katy Balls is joined by Nicky Morgan, former Culture Secretary and chair of the Treasury Select Committee. Now a member of the House of Lords, Nicky is chairing a new inquiry into digital fraud. Also on the podcast is Lucy Powell, the Shadow Culture Secretary for Labour and Liz Ziegler who is the retail bank fraud and financial crime director at Lloyds Banking Group.

This podcast is kindy sponsored by Lloyds Banking Group.