BT

The Kafkaesque nightmare of cancelling my BT broadband

12 January 2019 9:00 am

Oh, I suppose I might as well give it a whirl, I thought, as the recorded voice began its dirge:…

Going for gold

Why I’m boycotting ‘Davos in the Desert’

20 October 2018 9:00 am

The current stock-market correction has been steaming down the track since August and I claim no wisdom for having predicted…

What’s bad for slick estate agents like Foxtons is good for working Londoners

4 August 2018 9:00 am

Those twice-weekly sales emails from Foxtons that the recent GDPR clean-up has failed to stop have lately been spattered with…

For Pester of TSB, like Patterson of BT, the only way is exit

16 June 2018 9:00 am

Should he stay or should he go — or will he already have gone by the time you read this?…

Race against time: the major players in the broadband challenge

30 September 2017 9:00 am

Robin Andrews picks potential winners in fibre optics as the UK tries to catch up with the rest of the world

BT and the seventh circle of junk-mail hell

23 September 2017 9:00 am

BT have just put the phone down on me for asking them to stop sending me junk mail, which is…

Tax it, Sorn it or start speaking Welsh

3 June 2017 9:00 am

‘You’re probably excited about your new service and keen to start using it as soon as you can,’ said the…

Charlotte Hogg belongs to boardrooms’ real endangered species

18 March 2017 9:00 am

Tesco chairman John Allan provoked feminist fury by telling would-be non-exec directors, ‘If you’re a white male, tough: you’re an…

BT hung up on me for using the f-word. Why?

28 January 2017 9:00 am

Did you know that if you use the f-word while talking to a BT representative, they hang up on you?…

Why the City might yet miss stroppy regulator Martin Wheatley

25 July 2015 9:00 am

A City insider at last month’s Mansion House dinner told me the Financial Conduct Authority had become ‘a bit of…

How to win in the telecoms merger war

7 March 2015 9:00 am

Sector watch

George Osborne is entitled to look smug

26 April 2014 9:00 am

The popular pastime for financial commentators this season is sticking pins in George Osborne. To those on the left who…

Any other business: The friends of Putin taking home gold from the Sochi Olympics

22 February 2014 9:00 am

Imagine if the BBC’s excitable commentators had been asked to cover the building of Sochi’s facilities, rather than the Winter…

I truly loved you, BT Broadband. I should never have reached for Sky

25 January 2014 9:00 am

Don’t do it. Do not, whatever you do, even think about doing it. I was happy not doing it. And…

Spectator letters: Defending super-heads, and how to drink your yak's milk

4 January 2014 9:00 am

In defence of super-heads Sir: I would like to defend head teachers all over the country from the assertions made…

Charles Moore: What would we call what's left of the country if Scotland leaves? Obviously Former UK (FUK) won't do...

7 December 2013 9:00 am

Boris Johnson’s Margaret Thatcher Lecture to the Centre for Policy Studies attracted attention for its remarks about IQ, but the…

Charles Moore's notes: Peston and co would have done more Co-op digging if the Tories had been involved

23 November 2013 9:00 am

There has naturally been plenty of unfavourable comment on how the Revd Paul Flowers, the ‘crystal Methodist’, was allowed by…

"Welcome to BT. If you are calling about sending a monkey to the moon, please press 1..."

29 June 2013 9:00 am

Once upon a time, it was perfectly possible to ask British Telecom to do something in return for money. You…