Why do hygienists self-sabotage?

‘You’re meant to be having your dental appointment now!’ barked the receptionist, bringing my lie-in to an abrupt end. Very unusually, I had left the builder boyfriend to do the horses on his way to work and I was lounging about in bed. Coffee at the luxurious hour of 9 a.m., spaniels sprawled on the duvet, sun lighting up the room… everything was feeling marvellously laid back, until I realised I had forgotten I was supposed to be having my teeth poked about. ‘Don’t worry, I can be there in 30 seconds,’ I gasped, falling out of bed and scrambling for a pair of jeans. I live four doors down

Our doctor’s surgery is beginning to look like a Category A penitentiary

When the time came for the nurse to ring me to take my blood pressure, the phone simply didn’t ring. I was at the horses doing fencing so I checked my messages to make sure I hadn’t missed this ground-breaking event. But no, there was no voicemail saying: ‘Hello, this is the nurse calling to take your blood pressure.’ I was extremely disappointed because I had hoped my cynicism was about to be proved unfounded. There did appear to be no way a nurse could take my blood pressure over the phone. But I had sort of hoped there might be. And I think that tiny part of me that

‘Protect the NHS’ is all very well, but when will the NHS protect us?

After refusing to issue my HRT without a blood pressure test, the GP surgery rang to offer me an appointment. ‘I can come any time,’ I said, trying to be accommodating. Having complained about this particular practice before, I felt guilty. They have been very good at issuing me with repeat prescriptions through their online service during lockdown. When a polite, cheerful receptionist said I could not have my HRT without an appointment this time, because my annual blood pressure test was due, I saw that as a good thing, a sign they were doing their job properly. I made a mental note to write about how nice and efficient