Ross Clark Ross Clark

Crossed wires

Too often, privatised utilities offer confusion without true choice

issue 05 November 2011

Chris Huhne wants to know why we don’t shop around more for our utilities. I’ll give him one reason. The liberalisation of utility markets has created an impression of bewildering choice, but when things go wrong you realise that there is no choice at all, just the same old creaking infrastructure, owned and operated by the legacy company of an old nationalised monopoly.

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