The NatWest banking disaster is an ominous reminder of the way in which technology has come to control our lives. We now know what a proper IT collapse feels like: a piece of computer code goes wrong and, within days, bank machines shut down and chaos ensues. This week the stories range from unpaid bills to the parents of a critically ill seven-year-old in hospital in Mexico fearing that her life-support machine would be turned off for want of funds.
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