Matthew Parris Matthew Parris

Here’s what’s wrong with the ‘public sector ethos’

It is a cultural meme that public service workers have a calling rather than just a job, and that money shouldn’t loom large

issue 14 November 2015

An infuriating benefit of readers’ online comments beneath the efforts of a columnist like me is that as you read the responses an understanding dawns of the column you ought to have written.

Some readers are stupid, unpleasant or obsessive; but most are not. As you learn their reactions you see where your argument was not clear, where you were short of information, and where you were simply wrong. But more than that, you sometimes tumble for the first time to where the nub of a problem that perhaps you danced around may lie.

Last Saturday I wrote for the Times about the self-righteousness of spokesmen for public services threatened by government cuts; about veiled threats by the police to stop policing, and by barristers enraged by cuts to legal aid. I wrote, too, about the British Medical Association’s shroud-waving. My argument was that lots of people, employees in both the public and the private sector, provide services that are useful or even essential to the public, and that those who work in the public sector should claim no special moral right to be spared the consequences of austerity.

The column drew a big response — impassioned both for and against my case. As I read on over the weekend, the uncomfortable realisation dawned that the root of the problem was something Conservatives like me are rather supposed to approve of and are inclined to pray in aid of our case. It’s called ‘the public service ethos’.

The idea is variously expressed. We talk about the public service ‘ideal’; the special sense of duty that (we suggest) ought to actuate teachers, nurses, and all who work for the public good. We insinuate that theirs is a calling rather than just a job; that money shouldn’t loom large among their ambitions; that feelings of responsibility to those who depend on their work should be more highly developed among them than among those employed in profit-making organisations; indeed that ‘profit’ is almost a dirty word in their line of business.

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