How a saintly airline representative at Luton made us all feel better about the world

I think her first name was Denise. It was hard to discern on her small easyjet name badge; but the surname was certainly Williams. So let’s call her Denise Williams. The name matters less than the circumstance. It was Luton Airport departures corridor (gates 1 to 8 to the best of my recollection); the time was Sunday 5 February, from before dawn until at least lunchtime.