Martin Vander Weyer Martin Vander Weyer

WH Smith was once a clever new thing: now it’s ripe to be disrupted

I’m not in the least surprised to learn that WH Smith has been voted Britain’s worst high-street retailer in a Which? survey of more than 10,000 consumers: this is the eighth year in a row that the newsagent and bookseller has come bottom or second-to-bottom in the same poll. These days its cramped shops give more shelf space to bottled water than to books, but if you do pick a paperback from the narrow choice of ‘bestsellers’ on offer — or a copy of The Spectator, if you can find it behind Men’s Health and Closer — you’re channelled into...

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Martin Vander Weyer
Written by
Martin Vander Weyer
Martin Vander Weyer is business editor of The Spectator. He writes the weekly Any Other Business column.

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