The Japanese are in for a big TfL culture shock
Tokyo Nothing can prepare the good people from Tokyo Metro – who are coming to London to run the Elizabeth Line – from the culture shock they will undoubtedly suffer here. Japan, as we all know, is a very different place and the way they operate their transport system is very different to how business is conducted here. To make it even harder for those plucky Japanese managers to adapt, the key difference is one that can only be felt rather than seen – the utter divergence in the business ethos of the two nations. Nowhere is that better expressed than in their respective railway networks. For a start, Tokyo