Society

Energy, pensions, property and savings

The gap between the best and worst performing energy firms is the widest ever, according to Citizens Advice. Small energy firm Extra Energy attracted 80 times more complaints than the best performing supplier SSE between April and June. Extra Energy received 1,791 complaints per 100,000 customers, which was worse than its record low of 1,682 complaints in the previous quarter. SSE improved its ratio to just over 22 complaints, the charity found. Gillian Guy, chief executive of Citizens Advice, said: ‘The latest league table shows some suppliers are getting much better at sorting out their customers’ problems, but it’s disappointing to see others getting worse at dealing with complaints.’ The second and

Tom Goodenough

The latest junior doctor strikes are a sign of desperation

The junior doctors row bubbles on. This time, medics will walk out for five back-to-back days starting on September 12. Predictably, Jeremy Hunt has condemned the strike; and the BMA is blaming Jeremy Hunt. It’s a bitter and somewhat dull stalemate which will bore many for its endless intransigence. Yet beneath this, it’s clear this latest industrial action will cause chaos: the strikes comes at such late notice that contingency plans put in place before industrial action earlier this year will not have been made. The strike is messier, too, for the increasing remoteness of a sensible compromise being struck. The BMA’s Mark Porter dismissed the 73 concessions made by

Tom Goodenough

The Spectator podcast: The Swedish model. How not to welcome refugees

For a certain type of social democrat, no country gets them quite as hot and bothered as Sweden. As Toby Livendell writes in this week’s Spectator cover story, Sweden has long regarded itself as a humanitarian superpower, taking in 650,000 asylum seekers in the last 15 years. But by far the biggest issue is integration. And this was brought to stark British attention last week when a Birmingham schoolboy was murdered with a grenade in Gothenburg. So, what has gone wrong in Sweden? To answer that question, Lara Prendergast is joined on the Spectator podcast by Fraser Nelson and Ivar Arpi. Ivar says: ‘Basically the Swedish idealism ran into a

Roger Alton

Club cricketers: Zimbabwe needs you

Make sure you tell everybody about Zimbabwe,’ said the lady at our block of flats in suburban Harare as we set off on the long journey to the Eastern Highlands and another match, this time at Mutare. We are a ramshackle and elderly cricket team, though we have pulled in a couple of youthful ringers, one an Oxford Blue and another a former Test-match 12th man. But it is a long time since a real England team toured this country — a few ODIs in 2004 I think. Gordon Brown blocked a tour of England by Zim in 2008, and I am told that David Cameron personally made sure that

Hugo Rifkind

Dear God, am I going to start liking Ed Balls?

What the hell is going on with Ed Balls? Back in the horrible doldrums of the last Labour government, he was the most reliable total bastard around. There was Gordon Brown himself, of course, throwing phones at people and using his special sinister voice when he spoke about children, and Damian McBride, who had a reputation for being the nastiest spin-doctor there ever was, although he only ever texted me twice and actually quite nicely. Balls, though, was the spirit animal who tied the whole thing together. So many years later, it is almost impossible to convey how weary and stale that government was by the end. How it seemed

Matthew Parris

My fascist moment on the ship of failures

There are no roads from the Peruvian river port of Iquitos, but the rich take aeroplanes. Those who cannot pay to fly may pay the premium for the 40ft motorised express canoes that take only a day to roar to and from the upriver port of Yurimaguas with its bus station. But losers in the global race cannot afford speed. For them there are only the big, slow, hot, lumbering cargo boats: nearly four days’ journey from Iquitos to Yurimaguas. So the moment a passenger walks up the gangplank and strings their hammock between the iron rafters of the open–sided deck, we can guess he or she is not one

Churchill’s privilege

From ‘Mr Churchill’s misfire’, The Spectator, 2 September 1916: There is nothing that democracy so much hates as unfair privilege, and Mr Churchill has enjoyed and has utilised an unfair privilege in getting himself in and out of the Army at his arbitrary will… The public now fully understands that his influence on our political life is almost wholly bad because it is wholly dissociated from any motive except that of personal advancement. He would, indeed, now be powerless either for good or for evil, were it not for the fact — or what appears to be the fact — that he still retains useful friends within the Cabinet who afford to him

Italian Notebook

 Lido di Dante, Ravenna When the earthquake struck in the dead of night at 3.36 a.m. — the Devil’s Hour — I was in front of my computer in what used to be the cow shed. This is the only time of day when my six boisterous children and their high-voltage Italian mother are not around. The insects, attracted by the light, are worse at night but they can be killed if necessary. As for the toads (we have biblical numbers that emerge from the underworld at night via the open glass doors), I quite like them. Even though there are three on the coat of arms of the Devil

Lloyd Evans

First aid

In the 1980s, supermarkets stocked a fruit juice named ‘Um Bongo’ with the strapline ‘They drink it in the Congo!’. This is the starting point for Adam Brace’s examination of Britain’s relationship with the Congolese (whose word ‘mbongo’ means money). A group of do-gooding Londoners host a festival to celebrate the Congo’s culture and history but they rapidly become mired in controversies about age-old injustices and white-to-black ratios on steering committees. The Congolese party includes a few rogue terrorists whose death threats the British publicists find rather glamorous and titillating. The characters rarely reach beyond the obvious. The Londoners are bloodless yuppie go-getters. The Congolese are suspicious, chippy and mistrustful.

Rod Liddle

Why don’t black lives matter at the carnival?

I do not get out very much these days, but the glorious weekend weather persuaded me that I should spend a pleasant afternoon watching people stabbing each other at our annual celebration of stabbing, the Notting Hill Carnival. I go most years and enjoy the street food, the music and the sight of white police officers with fixed rictus grins ‘getting down’ with some vast-mammaried semi-clad mama, their helmets askew and rivulets of sweat running down each crisp white shirt. And of course the violence, the violence. I am delighted to say that in this regard 2016 did not disappoint, with more than 400 people arrested and five stabbed —

Nick Hilton

Transfer deadline day is a countdown to zero and that’s what makes it great

For football fans, today is a special day: it’s Transfer Deadline Day – a branded, almost to Hallmark levels, moniker. It’s a day of bathos and unfulfilment. Your club will miss out on a top target, sign some underwhelming alternative, and clog up social media with pictures of them holding a shirt in a car park. Transfer Deadline Day is the great dance of performative capitalism for the working classes. We call it a ‘window’ because it is supposed to be a ‘window of opportunity’ for clubs and fans, but there is also a voyeuristic element. We spend the summer hidden in the bushes, watching the attractive Athletico Madrid winger

New pensions help may not reach those who need it most

Pensions advice allowance. It’s not the sexiest of phrases but, if all goes to the Government’s plan, this new proposal could help millions of pensioners. So, what’s it all about? Well, it goes back to George Osborne’s final Budget earlier this year. At the time, he said that the existing tax exemption for employer arranged advice would increase from £150 to £500. Yesterday the Treasury published a consultation document setting out plans for something else: a new pensions advice allowance. Under the proposals, consumers aged under 55 would be able to take £500 tax-free from their defined contribution pension to redeem against the cost of advice. According to Money Marketing

House prices, consumer confidence, tax bills and holiday costs

August saw a ‘slight pick-up’ in house price growth despite the Brexit vote, according to the Nationwide building society, but the outlook is still ‘clouded’. The building society said prices rose by 0.6 per cent compared with July, making the average cost of a home £206,145. Prices in August were 5.6 per cent higher than a year earlier, compared with 5.2 per cent in July. ‘The pick-up in price growth is somewhat at odds with signs that housing market activity has slowed in recent months,’ Nationwide said. Meanwhile, The Telegraph reports that families should be blocked from selling their homes if they fail to meet minimum energy efficiency standards, under radical proposals from a

Hugo Rifkind

Are Apple disrupting the tax system?

Reading this week about the European Commission’s verdict that Apple should pay €13 billion in back taxes to Ireland (even though Ireland doesn’t want it), I was reminded of Steve Jobs’s famous, if possibly apocryphal, excuse for being unkeen on charitable giving. According to a pair of his friends interviewed by the New York Times in 2011, Jobs always felt he could better serve the world by keeping the cash and expanding his company. As excuses go, it’s a good one, not least because it may even have been true. Embedded within there, though, you’ll find a glimpse of the worldview which makes these tech behemoths all but ungovernable. Tax

Ed West

Imperial or metric? Why can’t we have both?

I was in the Netherlands over the weekend, which is always nice; it’s a bit like England, but just better. I’ve always wanted my country to be a bit more like our neighbours, especially Germany and Holland, and that includes standardisation with European norms when they clearly make more sense. Driving on the left, for example, when the entire continent drives on the right, is just annoying, and must make our cars more expensive and cost a handful of lives each year. And if you don’t have anyone in a passenger seat you have to get out whenever dealing with any sort of parking or toll machine; as I get

What would you save from a fire? For many people, it’s their mobile phone

We Brits love a good anniversary – and a round number. This year we’re celebrating, among other things, the bicentenary of Charlotte Brontë’s birth and the 400th anniversary of Shakespeare’s death. It’s also been 350 years since the Great Fire of London, the devastating blaze which burned for four days and in the process wiped out more than 13,500 homes and 87 churches in the capital. Its destruction was such that it is credited with creating the modern property insurance industry and, in turn, the fire service. Thanks to the plethora of insurance plans on offer in the 21st century, we’re no longer reduced to burying cheese in the back garden in the

Debt, investment, car insurance and savings

After a glorious Bank Holiday weekend, there’s depressing news for young people this morning: more than a third of them have debts of almost £3,000 and experience significant concerns about money. A survey of 2,042 people aged 18 to 24, conducted for the Money Advice Trust by YouGov, found that they borrowed using credit cards, overdrafts and loans from family and friends. Just over half said they regularly worried about money, with 32 per cent feeling their debts were a ‘heavy burden’. Women were much more likely to worry about money than men, the survey found. The average debt of £2,989 excludes student loans and mortgages. The average student loan balance is

Ross Clark

The ‘pay to stay’ council house policy ignores the reality of the housing market

Instinctively I feel I ought not to feel sympathy for the 70,000 council house tenants earning more than £40,000 a year in London (£30,000 outside London) and who are going to be made to pay an average of an extra £1000 a year to stay in their subsidised council homes. They are better off than average and at a level of income at which they ought not to be reliant on the charity of the state. There was a time early on in my working life when I earned substantially less than the average earnings, and not for a minute would I have dreamed of applying for social housing. But

Why negative interest rates are mad, bad – and dangerous

What should we think about negative interest rates? What kind of Alice in Wonderland world are we living in when companies and households are paid to borrow and charged if they save? Seemingly crazy, negative interest rates are spreading nonetheless. Implemented by central banks in Europe, Japan and elsewhere, they now apply in countries accounting for a quarter of the global economy. Should we be worried? Could we see negative rates in Britain? Earlier this month, the Bank of England cut interest rates for the first time in seven years, from 0.5 per cent to a new record low of 0.25 per cent. Quantitative easing was also restarted, with the