
Dear Mary | 6 August 2011
Q. I am a governor of a top girls’ school in central London. When we are invited by the headmistress to school events by email, one of the other governors replies to every person in the group email. Obviously this reflects rather badly on my fellow governor — either she has not grasped the significance of the ‘reply to all’ box or she honestly thinks we are all interested in knowing that she cannot attend this summer’s junior ballet demonstration. How can we stop her doing this without causing offence? It is just another unwanted email. —B.L., Harrow, Middlesex A. Deal with the nuisance tactfully in the following manner. Next