Google

The real reason GPs are grumpy: the robots are coming for them | 15 January 2015

There’s something wrong with the relationship between patients and their GPs. I’ve spent much of this winter in my local surgery, what with one thing and another, sitting among the stoic and snivelling, drifting between different doctors. They’re pleasant, if perfunctory, but with each visit I became more sure that something fundamental is awry. The docs seem ill at ease, as if their collective nose is out of joint, and I don’t think it’s overstretching or underfunding that’s the problem. My unprofessional diagnosis is that there’s a change under way in the balance of power between patients and medics; the status of GP as unimpeachable oracle is under threat, he

Mary Wakefield

The real reason GPs are grumpy: the robots are coming for them

There’s something wrong with the relationship between patients and their GPs. I’ve spent much of this winter in my local surgery, what with one thing and another, sitting among the stoic and snivelling, drifting between different doctors. They’re pleasant, if perfunctory, but with each visit I became more sure that something fundamental is awry. The docs seem ill at ease, as if their collective nose is out of joint, and I don’t think it’s overstretching or underfunding that’s the problem. My unprofessional diagnosis is that there’s a change under way in the balance of power between patients and medics; the status of GP as unimpeachable oracle is under threat, he

Why Cabinet Exec won’t ‘poo in the pool’

If you hear any government officials talking about blue rivers in the coming days, it’s down to Google. Steve Vaughan, the head of media monitoring at the Home Office, has just spent a week with Google to develop his digital skills. The reason we know this, is that he has written a government blog about it. In it, Vaughan reveals the 17 things he has learned from the experience. While Steerpike dares not bore you with all the details, Vaughan does urge civil servants to refrain from being a ‘poo in the pool’ and instead try ‘jumping into the pool of creativity,’ as well as urging staff to ‘greenhouse your ideas’. He goes so far as

What techies are actually doing when they fix your computer

Just before Christmas I achieved something so totally, incredibly amazing that I think it probably ranks among the greatest things I have ever done. In terms of danger, raw physical courage and menace overcome, it was at least on a par with cage-diving with great white sharks or taking on the ‘Breastapo’ the other week over that incident in Claridge’s. As far as personal satisfaction goes, it felt like getting into Oxford, teaching my children to read, bagging a Macnab and climbing Everest blindfold on the same weekend. What I did was this: there was a problem on my computer — and I fixed it. All by myself! When I

Alan Turing’s last victory

‘So were you levitating with rage by the end?’ I asked her. She — a veteran of Bletchley Park — and I were discussing The Imitation Game, the new film about the mathematician and code–breaker Alan Turing, featuring Benedict Cumberbatch and a host of historical inaccuracies. But she remained sanguine: ‘Not at all, I really enjoyed it a lot. A little dramatic licence here and there, but that’s what you get with films.’ Indeed. Still, the film didn’t take the biggest dramatic liberty of them all, thank goodness — that of suggesting that Bletchley’s triumphs were entirely down to the Americans. This claim — blood still boils at the mere

George Osborne’s fact-finders come up trumps in the Autumn Statement

Osborne got his chance to audition for Number 10 today. He hasn’t the fluency and the synthetic chumminess of Cameron. And his emotional range is far narrower than the PM’s. He’s like Nigel Lawson, cool, uneasy, watchful. His brain-power is more than his head can bear and there’s a detached, arrhythmic otherness about him. He’s uncongenial, in the way a good Dr Who should be, but he can’t ad lib at the despatch box. If he’s interrupted he glances upwards, (with worried eyes and Nixon conk), and stares out, bewildered and a little frightened. With a script, and plenty of rehearsal, he has authority even though his basic mode is,

Podcast: Geeks vs spooks, a three-way Tory split and Theresa May’s manoeuvrings

Are the nerds of Silicon Valley responsible for harbouring terrorists? On this week’s View from 22 podcast, Hugo Rifkind and James Forsyth debate their articles on the battle between the geeks and spooks. Has the government forgotten that online media should have the same rights as print outlets? Or are the technology companies acting irresponsibly over battling terrorism? Damian Green MP and Isabel Hardman also discuss the Tory battles already being fought over the EU. If the Conservatives are victorious at the next election, is the party on track to split three ways: the inners, outers and reformers? Does this growing split show that the Cameroon modernisation project has failed? And what is

Hugo Rifkind

Google vs governments – let the new battle for free speech begin

[audioplayer src=”http://traffic.libsyn.com/spectator/TheViewFrom22_27_Nov_2014_v4.mp3″ title=”Hugo Rifkind and James Forsyth debate the clash between geeks and spooks” startat=37] Listen [/audioplayer]Imagine there was one newspaper that landed all the scoops. Literally all of them. Big news, silly news, the lot. When those girlfriendless, finger-wagging freaks in Syria and Iraq opted to behead another aid worker, it would be reported here first. Likewise when nude photographs of a Hollywood actress were stolen by a different bunch of girlfriendless freaks. Hell of a newspaper, this one. Imagine it. After a while, imagine that western governments began to realise that this newspaper had sources that their own security services just couldn’t rival. So imagine that the editors

David Cameron’s not the only one in trouble over morris dancing

Dirty dancing David Cameron was accused of causing racial offence by posing with blacked-up Morris dancers, though it was pointed out that the tradition dates from 16th-century jobless labourers covering their faces with soot. Other Morris dancer controversies: — In 2011 the Slubbing Billys were thrown out of a pub in Durham for breaking a rule against music. They weren’t dancing, just drinking, but had bells on their trousers. — In 2013 officials from Lancashire County Council accused the Britannia Coconut Dancers of breaching health and safety rules when their dance strayed onto the road. Forget me, forget me not? Where have people been most successful at persuading Google to

Why the real winner from George Osborne’s ‘Google tax’ could be Nigel Farage

George Osborne’s promise to crack down on multinational companies’ avoidance of UK taxes by the use of impenetrable devices such as the ‘Double Irish’ and the ‘Dutch Sandwich’ certainly has the support of this column. I have long argued that the ‘fiduciary duty’ (identified by Google chairman Eric Schmidt) to minimise tax bills within the law for the benefit of shareholders has to be balanced against a moral duty to pay at least a modicum of tax in every profitable territory. Google, Apple, Amazon and eBay, as well as Starbucks and big names of the pharmaceutical sector, are among those known to use smart schemes which variously involve sales bookings

Uber is for Londoners. Black cabs are for tourists

Black cab drivers are striking in London today because they are angry that Uber – a rival taxi service supported by Google – is undercutting their market. They will argue that Uber’s drivers are using a smartphone app to calculate fares, despite it being illegal for private vehicles to be fitted with taximeters. I couldn’t care less about the intricacies of this argument (the High Court can figure that one out). All I care about is getting home safely and it not costing too much. Uber offers me that. I’m wary of jumping into unlicensed minicabs. As those spooky tube adverts remind you, ‘If your minicab’s not booked, it’s just

How user-friendly is your house?

Old Glaswegian joke: ‘Put your hat and coat on, lassie, I’m off to the pub.’ ‘That’s nice — are you taking me with you?’ ‘No, I’m just switching the central heating off while I’m oot.’ Late last year we bought a little holiday flat on the Kent coast. After I had furnished it with all the essentials — fibre-optic broadband, a large television, a Nespresso machine and a couple of random chairs — I looked for an excuse to buy some new gadgetry which I hadn’t tried before. Given that the place is often empty during the week and was always chilly in the winter for a few hours after

In praise of cyberchondria

There’s something perversely satisfying in discovering that your children have inherited your vices. That’s why I was so quietly pleased the other evening when Boy came to see me petrified that the huge fat spider with the sinister body-markings on the wall above his bed was in fact a deadly false widow with a bite — so the internet tells us — whose symptoms can range from ‘feelings of numbness, severe swelling and discomfort to various levels of burning or chest pains’. Though I’m not personally scared of spiders, I could most certainly claim proud authorship of the catastrophist tendencies Boy was displaying here. Also — being a fellow cyberchondriac

Knowing things isn’t ‘20th century’, Justin Webb. It’s the foundation of a successful life

It’s scarcely possible to open a newspaper or magazine these days without reading an article about how the latest technological gizmo has rendered traditional education obsolete. According to Justin Webb, a presenter on the Today programme, it’s no longer necessary to commit any facts to memory thanks to the never-ending miracle that is Google. ‘Knowing things is hopelessly 20th-century,’ he wrote in the Radio Times. ‘The reason is that everything you need to know — things you may previously have memorised from books — is (or soon will be) instantly available on a handheld device in your pocket.’ The same view was expressed by Ian Livingstone CBE, one of the

How to tell a tech bubble from a tech revolution

There are two major schools of technology investing. The first believes that all investments these days are fundamentally technology investments. Every big company relies to a greater or lesser degree on the innovations and efficiencies of technology to replace the high costs and laggardly habits of human beings. The faster they do this, the higher their returns. The second school covets the pop and fizz of the new. It rejects the tedium of earnings-based valuations in favour of the helium of potential. It piles into the latest new share offerings and regards Twitter as the future of mobile advertising, not a punchline. One school feels like traditional, copper-bottomed investing, the

I was forced on to the internet in the 1980s. I still don’t belong there

With regard to modern technology, I find that people of around my age — by which I mean people in their seventies or over — are divided into two camps. There are those who have embraced the digital revolution with embarrassing enthusiasm, knowing much more about it than it is decent to know; and then there are those who, almost as embarrassingly, take pride in knowing nothing about it whatsoever. The former seem determined to show that they are not past it, that they are in tune with the modern world, and, like teenagers, are never parted from their computers, emailing and tweeting as the day is long. The latter

The American economy vs gravity

The American economy always feels better when the Super Bowl is on. Ads for trucks and beer fill the airwaves. It’s steak and cigar season for the corporate bigwigs, not a time for the calorie conscious. For a few days, they can forget about foreign labour and cratering emerging markets and wallow in the fantasy that America is still about men in faded jeans and worn baseball caps, doing practical things with their hands. Now the pigskin has been locked away until autumn, however, one can take a colder look at the behemoth. No doubt, it has been a fine few years to be rich in America. The crash of

The Olympian smugness of the anti-Sochi gay protests

Now look, as Tony Blair would say, homophobia is bad. Very bad. But does that mean we have to turn the Sochi Winter Olympics into a sort of global gay pride event, simply because Russia has passed a not very pleasant law against teaching children about homosexuality? Apparently it does. Every right-thinking hack on earth, it seems, has expressed their disgust at Putin’s bigotry. Politicians are also desperate to let on, though they can’t say so publicly, that they really don’t approve of Russia. And Progressive media companies are using the opening of the Games today to show off their moral superiority to those backward Russians. Google has turned its logo into a rainbow. The

Hypocrisy alert: big tech firms complain of data intrusion

It’s time to reform government surveillance, so say the internet’s tech giants. Following the stream of NSA spying revelations from The Guardian; AOL, Apple, Facebook, Google, LinkedIn, Microsoft, Twitter and Yahoo have joined forces to urge Barack Obama and the US Congress to tighten the laws regarding spying on individuals. In an open letter released today, they state: ‘We understand that governments have a duty to protect their citizens. But this summer’s revelations highlighted the urgent need to reform government surveillance practices worldwide. The balance in many countries has tipped too far in favor of the state and away from the rights of the individual — rights that are enshrined

David Cameron’s crackdown on child porn is not over yet

Parliament returns from a three day break today, but the headlines this morning are dominated by the international crackdown on online images of child abuse on the ‘dark internet’. Technology companies have made significant progress since July, when David Cameron urged them to do more to eradicate these ‘depraved and disgusting’ images. For example, 200 employees of Google have been targeting 100,000 search terms in order to locate pictures of child pornography. YouTube engineers have found a way to identify videos created by and for paedophiles, and Google and Microsoft have been collaborating to identify pictures of child pornography. This announcement has come before a meeting in Downing Street about joint