Nokia

Monday

Nicholas Clairmont

An ode to my old Nokia

Without much fanfare, the Nokia phone has died. I got my first mobile phone, a Nokia, at an age that is by most lights too young. I was in what Americans call the fourth grade, which means I was ten or 11. The phone in question was a cutting-edge Nokia 6820, which a contemporary Nokia press release claims was ‘specifically designed for enterprise use, with a full keyboard to offer faster text-input and easy navigation for advanced messaging like mobile e-mail’. I certainly had never sent an email at that stage in my life, and I operated no enterprises.   At first I thought very little of that phone, by

Thursday

Melissa Kite

My Orwellian battle with Vodafone

After launching an investigation into my missing phone, Vodafone informed me it could not deal with me any further until I went through a series of checks to prove that I was who I said I was. I then became locked in an Orwellian battle with an automated system that sent email after email demanding, for example, that I confirm my email, until I gave up on my lost phone, because no amount of confirming seemed to work. Maybe it was naive to try to tell Vodafone that one of their stores had sold me a Nokia that did not hold a charge, refused to refund or exchange it, then