Dear Mary: How can I remedy an insult to my bookshop customers?
From Nicky Dunne, Heywood Hill bookshop Q. A much admired actor rang our bookshop to send a hardback copy of Don Quixote, with an appreciative handwritten note, to a very distinguished fellow board-treader. Unfortunately we sent a children’s illustrated edition by mistake, thereby putting a backhand slice on what was meant to be a compliment.
