Q. Each year I help to organise a big Christmas event for charity. In October I write to all my rich friends inviting them to buy tickets. Some loyally do, others say they won’t be able to come but send donations anyway. A third lot don’t even bother to reply. Falling into this last category are three friends who, when I run into them, always insist that though they won’t be able to come they will definitely be sending a donation ‘because you are always so good at supporting my charity’. This is true. They do not realise that, as a trustee, I see the names of everyone who has donated and I know for a fact that these three have never given. I know they are quite disorganised but how, without being pushy, can I extract the donation they probably do intend to give but never get round to?
—Name withheld, Edinburgh
A.

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