Problems

Q. I am soon to entertain a house party on a sporting estate. We took the same house last year and all went well, except the housekeeper complained to the owner that we’d let our guests ‘tramp through the house in their trainers and boots’. This was a misrepresentation but it’s true that the odd guest, dashing back to their room for a mobile, might have failed to spend five minutes unlacing and relacing boots. We don’t want to be banned from the property in future so, given human nature, how can I enforce the boots-off rule this year without causing bad vibes? – V.P., Malmesbury A. You can easily

Q. I had the same Spanish housekeeper for 25 years and was devoted to her, and she to me. She was loyal, reliable, fastidious and an excellent cook. She died three years ago and I mourn her every day. I have often wondered how you would have dealt with the one aspect of our relationship which was unsatisfactory. Each morning she arrived at 8 a.m. and went straight into the flat’s guest lavatory, where she evacuated. The smell somehow permeated the whole flat for some time. I always wanted to suggest that she arrive at 8.10, having gone at home first, but couldn’t think of a way to say so without

Q. My husband and I have recently made very good friends with some neighbours in France. They know I am having a 60th birthday party in London and have assumed they will be invited too. My problem is one of these new friends is a world-famous Hollywood actor and his wife is famous in her own right. I am worried about where I will seat them. I wouldn’t want to give the impression to a roomful of my oldest friends (none of whom is famous) that I think the ‘stars’ are more important than they are, but neither do I want to offend the stars, who I fear will expect

Q. I’m the author of 14 books, mostly historical fiction but a few children’s books, all published by a major firm. I find that I sometimes get invited to grand dinners in Notting Hill where I am often put next to a middle-aged banker’s wife. When I tell them about what I do and how hard it is to sell books, they start giving me their advice. It’s always the same: ‘You should really go on Instagram’ and ‘Have you tried TikTok?’. I feel my blood boiling because these are people who have never earned a penny or done anything, and I have no desire to submit myself to a

Q. Having previously lived in the country in a field with my nearest neighbour not even visible, I recently moved to a large village. I inherited a nice garden with lots of shrubs and perennials that make me very happy. However, my neighbour, whom I like and have for dinner, also likes my garden plants and secretly helps herself to my flowers. I have even been to her house and seen my delphiniums in a vase on her table. I’m new to the area and I want to keep the friends I’m starting to make, but I really mind her barefaced thievery. What do I do? – E.B., Oneonta, New

Q. I find that when I go to mixed-age dinner parties the young all seem to be shouting. How can one tell them to pipe down without puncturing their ‘self esteem’? – N.H., London SW7 A. Young people’s voices have indeed become louder. The habit of wearing headphones and watching Netflix with subtitles so they can double-screen has compromised their ability to hear real-life voices and in response they shout. If, apart from the shouting, you still enjoy socialising with the young, you could equip yourself with noise sensitivity loop earbuds and use these in some capacity. Q. I am an artist and have started employing a neighbour who comes

Q. At the age of 50 my brother-in-law has discovered a talent for acting and singing. He has joined a local amateur dramatics society and often takes a leading role. This new dimension in his life has meant the world to him and his self-confidence has soared. Theatre is not our thing, but as my husband and I live in the same town we feel it incumbent to be loyal and attend at least one performance of a run. The small venue tends to become quite warm and stuffy and, with the best will in the world, my hard-working husband finds it difficult not to nod off, especially if he

Q. We want to keep on good terms with a potential grandson-in-law but he does not have the right kit. This doesn’t always matter these days, but it mattered when we took him and our granddaughter to our local racecourse. He came in a suit which he boasted he had not worn since school. He was bursting out of it and the trousers were six inches too short. How, without alienating our granddaughter, can I convey that he really must buy a new suit? – Name withheld, Newbury A. You can make an informed calculation about what off-the-peg-sized suit would fit your potential grandson-in-law and acquire one from an outlet

Q. I meet a very old and dear friend for lunch on a regular basis. We meet at a lovely family-run Italian restaurant in Charlotte Place in Fitzrovia because it is exactly halfway between where we both live. Over the years it has become rather beyond our means but we don’t like to break with tradition. We have always taken it in turns to pay the bill, but my friend has become somewhat forgetful, and for the last three lunches has said: ‘How lovely that it’s your turn to pay.’ I realise she isn’t purposely making me pay each time, but I can ill afford the extra expense. How can I

Q. Fewer people carry cash. The traditional pourboire is at risk. I am bored with lending money to our otherwise lovely house guests. Would it be unmentionably vulgar to install simple swipe card machines in the spare bedrooms? Please advise, I would be grateful. – N.C., Stanton St Bernard, Wilts A. Swipe machines are not the answer. There are two categories of likely offenders here. One: people under a certain age are often unaware of the custom of tip-leaving. They need to be told. Two: guests who are aware but never carry cash, then suffer from post-hospitality remorse when they forget to pick some up and have to leave without

Q. We have some neighbours who we don’t mind at all – they are perfectly nice, just not part of our friendship group. We have heard they are heading to Majorca, to the same town where we have a holiday home, and will be there at the same time as us. We are now dreading running into this couple out there as it will be difficult not to invite them to our house. It seems very unfriendly but we don’t want to see them in Majorca any more than we do in England. Help! – P.T., Dorset A. Initiate preemptive contact with the neighbours. Convey you have heard they are

Q. I have been pitched into a social dilemma regarding Glyndebourne, which I live near to but don’t go to often. A friend (who lives in Kent) asked me a while ago to be his plus-one at a young person’s wedding local to me. He mentioned he might try to get two last-minute tickets for Glyndebourne the next day (we always go Dutch) but I did not express much interest. Then a neighbour invited me to join him and a couple he knows at Glyndebourne for that same next day and I accepted. Now my friend from Kent wants to still try for a ticket and join our group. He

Q. We live in the countryside, where the door is always open. Last week when it was sunny we had a drinks party in the garden. Despite our leaving a notice on the front door saying ‘In the garden’, most people rang the doorbell (waking up our grandchild and making the dogs bark) and waited on the doorstep to be greeted. I was busy trying to pour drinks and introduce people. It’s not a big house but I must have walked 10,000 steps. What should I have done? – Name and address withheld A. A certain type of person lacks the confidence to proceed unescorted into a household. Next time,

Q. Often at parties strangers bear down on me looking excited and are then offended when I don’t recognise them. This is because I have never actually met them – they have just seen me on television and made the mistake of thinking we know each other. To say ‘I think you’re confused because you’ve seen me on television’ sounds patronising so I don’t. I then see their faces fall as I don’t ask the right questions and we go up conversational cul de sacs. Advice? – Name and address withheld A. Put them right gently by looking excited yourself and saying: ‘We’ve seen each other on television haven’t we?’ As

Q. I like and get on well with my sister-in-law. My problem is that she is incredibly nosy and I always feel she is itching for a chance to go through my private papers. I can hardly lock the room where they are kept, so it means I have to keep an eye on her – almost as much as you would a toddler – all the time she is in our house. What do you suggest, Mary? – Name and address withheld A. Source an A4-sized documents box – the sort that you close with a ribbon. Lay the box on its back and fill with marbles. Tie the

Q. My husband and I will shortly be having some South American friends to stay. They come most years and it’s always enjoyable to see them. Our problem is that they never divulge when they will be leaving – possibly because back home it doesn’t matter to them what time guests come and go; they lead a very different life to us, with maids and kitchen staff. For me, if they are here for an extra day it means a dash to Waitrose etc. My husband is always keen I don’t ask them outright in case it looks unwelcoming. How should I handle this? – C.N., Uppingham, Rutland A. Subcontract

Q. I am on a long, jam-packed and much disrupted train journey to Scotland. In the carriage someone is working on their laptop. But it seems to be a noisy affair. Very aggressive and excited tapping on the keypad so we are all listening to what sounds like a very fast Morse code. But it’s erratic and the ‘return’ button click sounds more like a slap. After an hour it is getting on my nerves because it’s intrusive just when you might be trying to have a kip or read. What should one say? The train staff seem to be bewildered juniors on job experience. – P.R., London W1 A.

Q. At the Ludlow Piano Festival, during a Tyler Hay concert, my husband and I spotted a fascinating-looking couple who were fellow members of the audience. We longed to know who they were and are kicking ourselves that we never found out the identity of this charismatic pair. During the interval we could have approached them but didn’t want to seem pushy or pervy by just introducing ourselves. What could we have said? – S.S., Abergavenny A. ‘Sorry to bother you but do you happen to be a friend of Derek Duck? Oh… he gave us a jumper to return to someone he said would be at this concert but

Q. On a recent short-haul flight, I had the misfortune to be seated next to a much older man who read, for the entirety of the flight, an erotic novel on his Kindle. I tried to avert my eyes but the bright screen and lewd language kept catching my eye. I was stunned into silence for the 1.5 hours I was trapped next to him. Should I have said something, and if so, what? – L.R.B., Bristol A. Certain bridge players complain they can see others’ cards – and no doubt they can, but they don’t have to. Equally, lewd language on a next-door Kindle can only be seen with

Q. My husband and I (both in our eighties) recently visited a carpet shop with a view to replacing the stair carpet in our four-storey house. The salesman showed us various carpets and we discussed their relative merits. When I asked him how hard-wearing a particular carpet was, he looked at us carefully and said: ‘Well, it is not going to need to be very long-lasting is it?’ We were a bit surprised and will be taking our business elsewhere. But can you suggest how we might have been able to indicate to him politely that this particular form of words was unlikely to secure a sale? – R.H., Cheltenham