‘What’s your call about?’ said the switchboard operator at the Department for the Environment. ‘You don’t need to know that. Just please put me through. They’re expecting me.’ ‘But I have to say what your call is about.’ ‘Well, my call is about having just spoken to the minister and him not having time to
How much screening does a person have to go through in this country to obtain a rabbit? Being recently lagomorphically bereaved — and newly single — I am in desperate need of new pets. I always adopt a stray after a break-up. It’s how I came by the legendary giant black rabbit BB, now passed
Switching energy suppliers is very much like switching boyfriends. As soon as you do it, the one you just left immediately drops their prices while the one you’ve switched to starts changing their terms and edging their prices back up again. It’s a ‘damned if you do, damned if you don’t’ conspiracy. Three years ago,
‘Are you sure it’s got snow tyres?’ That sentence will be burned into my memory for a very long time. I was standing at the Avis desk at Geneva airport French side, and my boyfriend was grilling the girl behind the counter about the exact spec of the vehicle we were about to drive into
At first glance they didn’t look like they were going to be trouble. A boy and a girl in their late teens, possibly early twenties. He wore glasses and looked preppy, she was demure with her hair neatly tied in a ponytail. When they began talking during the overture, I thought little of it. As
The strange message left me squinting into the middle-distance in abject confusion. I had just emailed a friend to ask if she was still able to meet me that evening. ‘I’m meditating right now :),’ her reply said. And it was crowned with the addendum: ‘Sent from my iPhone.’ After a few disorientated seconds spent
Forget all the talk about health and wealth inequalities. At the basis of the north-south divide is something quite simple and it is this: in the north people talk to each other, in the south we do not. This rule remains in place for many good reasons of taste and propriety. But chiefly it is
A perplexing email has arrived from one John Roskam at the Institute of Public Affairs in Melbourne, Australia. In the subject field it says: ‘Hey! What did I miss? Xxx’. I have racked my brains but am reasonably sure I have never met Mr Roskam. What’s more, I’m comfortably of the opinion that I have
There are many greetings one might grudgingly accept as adequate when one arrives at a hospital emergency department. But a sign saying ‘Helpdesk’ is not one of them. ‘Reception’, ‘Report here’ or even ‘Check-in’ would have been a tolerable overture from King’s College Hospital when I pitched up with my hand crushed and bleeding. But
It started with a drip. Never thought it would come to this. Actually, forget that. What has happened to me since I called out the plumber last week is so traumatic that, try as I might to make it more palatable by dressing it up with a Hot Chocolate motif, it’s not going to wash.
Is it any wonder people get depressed in January? Something really sinister happens at this time of year. It begins, of course, with the boiler breaking down. This is only to be expected in heavy snow because boilers are not machines. They are sentient beings with malicious personal agendas. They wait patiently until it gets
Top of my ambitions for this year: be less nice. Do fewer good turns. Be less amenable and most of all a lot less kind to animals. While this sounds a bit grim, you have to consider that I am starting from a very high base. If I go out of my way to be
Putting a letter through the slot of a rubbish bin and pointing your car key at the front door of your house are fairly good indicators of stress, I think it is fair to say. I found myself doing both these things this week as I floundered around in the Christmas rush, trying to reorder
So much for ‘make do and mend’. I’ve been desperately trying to patch things up in the spirit of credit-crunch thriftiness but I am getting absolutely nowhere. This is because shops do not stock ‘the bits’ any longer. I have spent the last week trying to do DIY jobs around the house and I can
I try not to be a party pooper but the other night I came home to such a cacophony of revelling from a neighbour’s house that I concluded there had to be a gathering of international gangsters, drug barons and hookers in my street. The thumping hip hop, screaming and glass smashing was coming from a
As I don’t live in what my friends consider to be ‘town’, I don’t get many visitors. My friends who live in ‘town’ protest that they cannot possibly be presumed upon to come as far as Balham. For a long time, I used to mind about this and made all sorts of silly attempts to
I will always remember what I was doing the night I tried to downgrade my Sky package. Scorched into my memory with pain it is, just like the day Elvis died. It started ominously. I had turned on the television. I only turn on the television once every six months. Every time I do so
The recession has been a huge disappointment to me. It’s the lack of haggling I find so hard to come to terms with. When the great financial crisis began we were told we were going to get all sorts of eye-watering bargains. Everything was negotiable, it was said. Even the cheese counter at the supermarket
This will be a bit of harmless fun, I thought, as I climbed three flights of stairs to the top of a building in theatreland in search of a fancy-dress costume. I found myself in a room full of rails crammed tight with bright costumes. And there, standing in front of them, was the strangest
Sometimes the irritations are so great, you just have to stand up and be irritating right back. So it was that I found myself loitering under an ugly new sign at the bottom of my road, holding a petition. ‘Excuse me, sir? Would you like to protest about these horrible signs? They cost £1,000 of